Guarantees

Kitchens and Bathrooms

Forever Spaces provides a 10 year workmanship guarantee on all kitchen and bathroom installations.

Kitchens and bathroom products also come with a range of manufacturers’ guarantees, ranging from 2-30 years. We will confirm the manufacturer’s warranty for your products before installation.

Storage and Wardrobes

We provide 2 year workmanship guarantees on all our bespoke storage and wardrobes.

All wardrobes and bespoke furniture also come with 2 year manufacturers’ guarantees from the date of installation.

Returns

Furniture (including kitchen and bathrooms doors and carcases), worktops and wardrobes are manufactured to order, and on this basis returns regrettably cannot be accepted.

Bathroom and kitchens accessories and components can be returned, provided they are still in their boxes, and the boxes have not been opened or damaged. There is a restocking charge of 25% of RRP.

We order 20% extra tiles at no charge to you, to allow for breakages onsite. Tile returns are permitted on quantities of over 20% of the breakages amount, provided tiles are not damaged and still in their packaging.

Cancellations

The deposit is completely refundable within the first 24 hours of you confirming you would like to go ahead and paying your deposit.  After the 24 hour cooling off period, orders will have been sent for production and costs incurred, therefore no refund can be provided.

Forever Spaces strives to give as much information as possible to ensure all clients are confident with the detailed design and consultation, and the comprehensive plans created from measurements taken at the client’s home. Material samples and wardrobe displays are also made available to show the quality and finish.

Missing or damaged items

After the installation process has started, if there are any damaged or missing goods, we will endeavour to fast track the missing or damaged items during the production process.

Forever Spaces will attempt to liaise direct with you to ensure as smooth a resolution as possible. However, please be aware that missing or damaged components may delay the installation completion date.

Installation

The Forever Spaces joinery team will call to carry out a site survey to ensure all measurements are correct.

Once production has agreed a delivery date, Forever Spaces will contact you to arrange a suitable installation appointment. Depending on our schedule, delivery and installation can be between 6 and 10 weeks, depending upon the project scope.

Should there be damage to carpets or walls during the installation process, Forever Spaces will endeavour to repair these damaged areas.

Want us to transform your space?

We offer a new concept in interior design and installation. We start by focusing on creating space in your home, to provide you with low maintenance, beautiful space. If you are looking for a kitchen, bedroom, bathroom or home office with an edge, clever storage and beautiful design, then speak to us.

Contact Forever Spaces for your free Design Meeting on 01620 825808.